Say hello

We'd love to
hear from you.

Whether it's a custom cake, a wholesale enquiry, or just a question about what's in the cabinet today — we're here.

Get in touch

Drop us a message using the form and we'll get back to you within one business day. Or come visit — the door is always open.

Location

14 Millstone Lane
Redwood Quarter, NSW 2045

Opening Hours

Monday – Friday: 7:00 am – 4:00 pm
Saturday – Sunday: 7:00 am – 2:00 pm
Closed public holidays

Phone (02) 9000 1234

Mon–Fri, 8 am – 3 pm

14 Millstone Lane, Redwood Quarter

Send us a message

Use this form for custom orders, wholesale enquiries, event catering, or anything else on your mind.

We aim to respond within one business day. For urgent enquiries, please call us directly.

Pre-orders

Never miss out
on the good stuff.

We sell out early — especially on weekends. Pre-ordering guarantees your favourites are waiting when you arrive.

01

Choose your items

Browse the menu and decide what you'd like. Bread pre-orders must be placed by 4 pm the day before.

02

Send us a message

Use the form above, call us directly, or email hello@velourbakehouse.com. Include your pickup date and time.

03

Pick it up warm

Come in during opening hours and it'll be bagged and waiting at the counter, still warm from the oven.

Common questions

A few things
people ask us.

Yes — and we strongly recommend it. Bread and croissants sell out early, especially on weekends. Place your pre-order by 4 pm the day before via the form above, email, or phone. We'll have it waiting at the counter when you arrive.
Absolutely. We love a custom order. Get in touch at least 5–7 days in advance (more for large or tiered cakes) and tell us what you're imagining — flavour, size, occasion, any dietary requirements. We'll come back to you with a quote and the details.
Yes — for breakfasts, morning teas, and events. We can supply a selection of breads, pastries, and sweets. We ask for at least one week's notice for event catering orders. Get in touch via the form or email and we'll figure it out together.
Some of our sweets and cakes are naturally gluten-free (the Dark Chocolate Torte and our seasonal tarts, for example). However, our kitchen handles flour daily — we cannot guarantee zero cross-contamination. Please let us know about any severe allergies before ordering.
We supply a small number of local cafés and restaurants. Our production is limited by design — we bake in small batches and we're selective about wholesale partnerships to maintain quality. If you're interested, reach out via the form and tell us about your venue.
Honestly? Earlier than you think. Croissants, filled doughnuts, and the weekly special are typically gone by 10 am on Saturdays. We open at 7 am and the oven comes out of its final round around 7:30 am — that's when everything is freshest and the most available.
Yes — card, contactless, and Apple/Google Pay all accepted. A small surcharge applies to card transactions under $5. We also keep a little cash in the till if you need change.